Tern Bicycle Multi-Tool 2.0 Tern

Prompt Shipping and Professional Packing

Because of our long-standing partnership with UPS, FedEx, DHL and many other world-class carriers, we are able to offer an array of shipping options. Our warehouse personnel are expertly trained and will wrap your products according to our precise and precise specifications. Your items will go through an exhaustive examination before they will be securely packaged before being shipped. We deliver to thousands of clients every day in a variety of countries. The fact that we're dedicated to becoming the largest online retailer in the World is evident. There are distribution centers as well as warehouses in Europe and the USA.

Note: Orders with more than one item will be assigned a processing date in accordance with the item.

Prior to shipping, we examine the items ordered carefully before shipping. Most orders are now shipped within 48 hrs. Delivery time ranges between 3-7 days.

Returns

Stock is dynamic, and is not completely managed by us due to the involvement of several parties including the factory and our warehouse. The actual inventory can be changed at any time. It is possible that your order may be out of stock once your order has been made.

Our policy runs for 30 days. Unfortunately, if the 30 days have elapsed after you bought your item, we cannot give you a refund or exchange.

To be eligible for a return the item must be in good condition and in the same state as when you received it. The item should be in its original packaging.